@php /** * Component : WhatsAppService * Controller : WhatsAppServiceController * File : templates.list.blade.php ----------------------------------------------------------------------------- */ @endphp @extends('layouts.app', ['title' => __tr('Templates List')]) @section('content') @include('users.partials.header', [ 'title' => __tr('WhatsApp Templates'), 'description' => '', 'class' => 'col-lg-7' ])
Step-by-step guide to creating and sending WhatsApp template messages using the API.
Template messages are pre-approved messages you can send to users for alerts, OTPs, order updates, or promotions. They must follow WhatsApp’s structured format.
Types: Text-only, Media (image/video/document), Interactive (buttons, quick replies).
Ensure your phone number is verified and your WhatsApp Business Account (WABA) is approved in Meta Business Manager or WapsChat dashboard.Click Here, then click WhatsApp Manager
Click Template in Side menu listCreate New Template. Fill in:
Tip: Use utility templates for daily notifications to save cost and marketing templates for special campaigns to boost engagement.
Tip: Use session messages as much as possible to maximize the free quota and reduce costs. After 1,000 messages, you pay per message based on type (Marketing or Utility).
Example of a personalized message using variables: You can include details like a customer’s name, order number, or date. For instance: "Dear {1}, your order {2} is ready for pickup!"
After clicking Submit, wait for WhatsApp to review and approve your template (typically under view minutes). Once approved, it will appear in your WapsChat Template list. If you don’t see it, click the Sync WhatsApp Template button to refresh the list. Your template will then be ready to send messages.